Here are five tips which will help you for a great start:
1. Complete your profile information
Everybody likes to know who they are speaking to. By adding more information to your profile, you are more likely to receive better and quicker replies from other users.In order to complete your profile information, go to the "My Profile" page:
- A profile picture (you can add a picture of you or what you like)
- A Signature (a sentence which will be displayed at the bottom of all of your posts)
- The country and the city that you are from
- (Enter other items which you defined to be a profile field)
2. Don't be afraid to ask
Sometimes new users are afraid to start their own question or discussion, but you should not be afraid to do that - there is no such thing as a stupid question. Should a reply to you (or in an already existing discussion) be too technical or complicated, don't hesitate to ask about it. Only this way other users know that you need help!3. Search before you start a new topic
It is likely that the question which you are having has been asked before. Therefore, we recommend that you search the community first before you start a new question or discussion. You can find the search bar at the top of every page in our community. Should you not be able to find the information which you are looking for, feel free to create a new topic. This article will explain to you how to do that.4. Be detailed when you describe your question / issue
Should you have a question or an issue, please try to include as much information as possible. This will help other users to understand exactly what you want to know. Name e.g. the product or the service that your question is about, or at which step you do not know how to proceed. You can even add images and videos to your question, check here (add a link to the how-to category) for a detailed tutorial.Note: Never post any private information (Phone number, Email address, etc.). This is a public community and everybody could use this information against you.
5. Be patient & don't spam
Sometimes it might take a little bit of time until the right user reads your question. Please do not share the same question in several topics, especially if the topic is not related to your specific question. Other users will not appreciate this as it will only cause confusion.In case you want to learn more about the features of our community, please have a look in our “how to use the community” category (add a link to the how-to category). Should there be additional questions, please let us know in a new topic (link to “create a new topic” page).
Regards,
The Community Team